Privacy Policy

Contact details you submit through our forms: name, email address, phone number, business name, industry, and your message.

Chat messages you send to our website assistant, so we can respond to your questions and improve our answers.

Basic technical data such as your IP address, used only for security purposes like rate limiting and abuse prevention.

To respond to your inquiries and provide the services you request.

To schedule and confirm appointments you book with us.

To send you information you asked for. We do not send marketing email you did not request.

We never sell, rent, or trade your personal information to third parties.

Data is transmitted over encrypted connections (HTTPS) and stored in access-controlled databases.

Access to customer data is restricted to authorized team members only, behind authenticated, role-based admin access.

We apply security controls including rate limiting, input validation, and security headers across the site.

We use trusted service providers to operate this site — for example, email delivery and AI-assisted chat. These providers process data only as needed to provide their service to us.

Our AI chat assistant processes the messages you type in order to reply. Please do not share sensitive personal information (such as financial or health details) in the chat.

We keep your information only as long as needed to serve you or as required by law.

You can request a copy of your data, ask us to correct it, or ask us to delete it at any time by emailing hello@nexusautomation.ai.

If we make material changes to this policy, we will update this page. Continued use of the site after changes means you accept the updated policy.